![]() Your order will be waiting for you in a GH bag with your name on it. The hours are Tuesday to Sunday 10am-6pm. ![]() Do you offer pickups? Yes, we offer pickups from our partner location in downtown Vancouver (1054 Hornby street).We will include the actual fit in the item title and note the actual designer tag size in the item's description. We are moms too, so we are good judges of what a typical fit for a certain age range will look like. How does the sizing work? We recognize we source different designers from all over the world, but we will look for the actual fit of the clothes.Our pricing will reflect the condition of an item, but normally it will be 60-80% off the retail price. These will be in excellent or in like new or new condition. What is the condition of your items? We look for timeless clothing, worn many ways, unisex mostly, and we try to get items you can wear all year long.We offer a 100% money-back guarantee for all returns. If you decide to return an item, it must be in the same condition as when it was received and have all tags attached. You'll have 14 days from the date you receive your order to decide whether or not you'll keep the items. What is your return policy? Returns are free simply fill out a return request form.Can I combine multiple orders to reach the $100CAD threshold? Yes, you can combine multiple orders until they reach $100CAD for a ship later option.What if my order is under $100CAD? If your order is under $100CAD, you can still get your items shipped immediately, but shipping rates will be calculated in real-time by Canada Post or UPS at no additional cost to you.What is the minimum order value to qualify for free shipping? Orders over $100CAD qualify for free shipping in Canada.We accept Visa, Mastercard, American Express, Paypal, & Interac E-Tranfer (Canada Only) ![]() Also, we reserve the right to refuse any returns that do not meet our policy requirements. Please note that we cannot refund shipping fees or expedited shipping fees. If approved, we will issue a refund to your original form of payment within 5 business days. Refund: Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. Return Window: You have 14 days from the date of delivery to initiate a return.Ĭondition of Item: All items must be returned in their original condition, with all tags and packaging intact. Please print the label and affix it to the package containing your return. Mailing Label Request: Once we receive your return request form, we will send you a mailing label. Return Request Form: To initiate a return, you must fill out a return request form: This form will help us understand the reason for your return and allow us to process your request quickly and efficiently. Here are the details:įree Returns: We offer free returns on all products, so you can shop with confidence. If for any reason you are not, we offer a hassle-free return policy. ![]() We are not responsible for lost, damaged, or stolen packages once shipped.Īt Goodbuyandhello, we want you to be completely satisfied with your purchase. Please read Goodbuyandhello’s Return Policies and Return Process carefully prior to placing your order. if you place an order with, you are thereby agreeing to abide by these policies. We ship worldwide, rates calculated at checkout. On average, local shipments to Greater Vancouver Area take 24-48hrs and shipments to the East Coast will take up to one week. It will take 1-7 business days for delivery. All your parcels will be easily tracked online. We use Canada Post Expedited Parcel shipping method to ship as it provides tracking and delivery confirmation. If you can wait until you find more goodies, choose option SHIP LATER and save on shipping costs by combining orders until the total reaches $100 and we will ship FREE. Shipping within Canada and the US is free on orders of $100. If the orders fall below $100, you have the option to select calculated shipping at checkout. pdf on an A4 sized paper, without adjusting the image to page and follow the listed instructions. SHOES : To find out your child's foot size please download our Foot Size Chart by clicking here. If ever between sizes or if in doubt, please always size up to allow for room to grow. To be sure you're ordering the right size, GH has developed a few sizing charts for your reference. We try our best to advise on sizing and at times even describe an item as a couple of sizes smaller than its tag in order to normalize sizing between larger and smaller fitting brands.
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